Support

We're here to help.

Have a question, hit a bug, or need help with your account? This page covers the most common questions. Can't find what you need? Email us directly. See Contact us below.

• Getting started
• Account & data
• Health sync
• Subscriptions & billing
• Troubleshooting
• Health & safety
• Contact us

Getting started

How do I log a meal?

Tap the camera button and snap a photo of your food. Bellynote's AI identifies the ingredients automatically. You can confirm or adjust what it finds before saving, or skip the camera and add a meal manually.

How do I log a symptom or activity?

From the day's timeline, tap "Add" and choose Symptom or Activity. Symptoms can be rated on a 0–10 severity scale so you can track trends over time.

How does trigger analysis work?

Once you've logged some meals and symptoms, Bellynote looks for patterns: which foods tend to show up before a symptom occurs, using a lookback window (4 to 24 hours) that you can adjust. The more you log, the more reliable the analysis gets.

Account & data

How do I change my email or password?

Go to Settings → Account from within the app to update your email address or password.

How do I edit or delete a log entry?

Open any meal, symptom, or activity entry from your timeline and tap Edit or Delete. Changes take effect immediately.

How do I delete my account?

Go to Settings → Danger Zone → Delete Account. This permanently removes your profile, logs, tags, chat history, photos, and any synced health data, and can't be undone. If you can't sign in or no longer have the app installed, our Delete your account or data page walks through the steps and how to request it by email. It also covers removing specific data without closing your account. Our Privacy Policy covers what happens to your data.

Health sync

Can Bellynote sync with Apple Health or Health Connect?

Yes. Under Settings → Cycle Tracking, you can turn on syncing to import your recorded period and menstrual-flow entries from Apple Health (on iOS) or Health Connect (on Android), so they show up alongside what you log directly. The sync is read-only, so Bellynote never writes anything back to Apple Health or Health Connect.

How do I turn health sync off?

Turn it off from the same screen, or revoke Bellynote's health permission in your device settings. Turning it off doesn't delete entries already imported. You can edit or remove those from your timeline like any other log.

Subscriptions & billing

What does Bellynote Premium include?

Logging, your timeline, and history are free to use. Bellynote Premium unlocks the Sage AI chat assistant, deeper pattern and trigger analysis, and other advanced features.

How do I manage or cancel my subscription?

Premium is billed through the Apple App Store or Google Play. You can view, change, or cancel it anytime from Settings → Subscription in the app, or from your App Store or Google Play account settings. Cancelling stops future renewals; your Premium access continues until the end of the current billing period.

How do I restore a purchase?

On a new device, or after reinstalling, open Settings → Subscription and tap Restore Purchases to re-link your existing subscription.

Troubleshooting

The AI didn't recognize my meal correctly

AI identification isn't perfect, especially with mixed dishes or unusual lighting. You can always edit the detected ingredients before saving, or add the meal manually.

The app is slow, crashing, or won't load my data

Try closing and reopening the app, then check that you're on the latest version from the App Store or Google Play. If the problem continues, email us at support@bellynote.app with your device model and OS version so we can look into it.

Health & safety

Contact us

Still stuck? Email support@bellynote.app and include your account email, device type, and a short description of the issue (with a screenshot if you have one). It helps us get back to you faster.